Returns & Exchanges

At Mr. Bar-B-Q, we stand behind the quality of our grilling accessories and outdoor living products. If you are not completely satisfied with your purchase, you may return your items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all manuals and components are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our warehouse confirms the item's condition, we will process your refund to the original payment method within 7 to 10 business days.